Lyris Professional Services

Committed to Your Success

World-class Email Marketing Expertise

Your business needs are unique. Whether you are trying to kick start your email marketing campaign strategy, troubleshoot an email deliverability issue, catch up on best practices or just use our online or email marketing software more efficiently – we can help.

We have organised our world-class Professional Services team to meet the specific needs of your business, no matter what those needs happen to be. All of our Professional Services groups are part of the same team, working together seamlessly to help you succeed in your email marketing campaigns.

Strategic Services

Strategic Services

Lyris email experts will analyse, benchmark and collaborate with you to build a results-oriented plan to increase the results from your email marketing program.

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Dedicated Account Management

Dedicated Account Management

We'll work alongside you to understand your business needs and marketing goals, and offer strategic guidance for improving email marketing performance.

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Campaign Management

Campaign Management

Our highly experienced and skilled Campaign team will build, create, test and send your email marketing campaigns on time and to perfection.

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Deliverability

Deliverability

Getting your email delivered is our business. We'll work with you on all aspects of deliverability, from establishing authentication settings to monitoring metrics daily.

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Training

Training

The Lyris Learning Centre has the product training course to suit your needs, whether you're new to Lyris or an experienced user looking for deeper knowledge.

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Technical Services

Technical Services

Using our proven implementation methodology, Lyris will work closely with your technical staff to assess your existing environment and build a custom solution.

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Our Customers On — Ease of Use
Being able to view reports, groups, segments and messages all at the same time enables me to focus on many aspects of my campaign development. The new user interface is convenient and makes for an efficient workflow and will save me time, while expanding what I can do.
Web Analyst, ViewSonic
technology and b2b
Our Customers On — Efficiency and Productivity
We are using Lyris HQ mobile for on-the-go monitoring of our campaigns. We love the application and find it very useful and thorough on minding campaign results, enabling us to take action when needed.
Business Development Manager, JOY the Store
retail and ecommerce
Our Customers On — Efficiency and Productivity
The new Lyris HQ mobile application really helps with my productivity, empowering me to check my campaign progress while I'm on the go. It's really easy to use, and now I don't have to be in front of my computer to monitor, manage and check campaign results. Our team is excited to use it and we all can see how this will provide real-time insight into our campaigns.
Innovation Manager, WSI
advertising and marketing
Our Customers On — ROI
The Lyris solution helped us integrate our disparate data sources into one list from which we could track and trend behavioral data along with
demographics.
Web Marketing Manager, GuideStar
non profit and education
Our Customers On — ROI
With our new solution, we've seen a 23% increase in email marketing revenue, making email marketing that much more critical to our business.
Director of E-Commerce & Internet Marketing, Access Intelligence
media entertainment and publishing
Our Customers On — Efficiency and Productivity
We are logged in on Lyris HQ all day, I am always viewing the reporting and measuring success and results of our campaigns. With the easy to understand reporting views in Lyris HQ, I can quickly see how campaigns are progressing. Lyris HQ provide us with all the information we need to ensure successful email marketing campaigns with measured results.
Director Email Marketing, Intelius
business and professional services
Our Customers On — Efficiency and Productivity
Lyris HQ is the perfect online marketing tool to help us manage our high volume email campaigns and other online marketing initiatives. With Lyris HQ's integrated functionality, we have also been able to streamline efficiency and maximize the return on our investment, achieving email open rates as high as 40 percent.
Interactive Media Specialist, Expedia Cruiseship Centers
travel and hospitality
Our Customers On — ROI
The high customer acquisition and revenue that we have achieved through integrating email with social and mobile marketing has far exceeded our expectations. Lyris HQ's embedded Web analytics enable us to see what campaigns are working so we can architect every customer experience for optimal relevance, timeliness and results.
Director of Ecommerce, Eldorado Hotel Casino and Silver Legacy Resort Casino
travel and hospitality
Our Customers On — ROI
The solution we used previously left us feeling frustrated as it could not perform a lot of basic functions. However, Lyris HQ's integrated email marketing and Web analytics platform (allows) us to better segment lists, improve targeting, increase the number of emails sent and enable us to integrate our campaigns with analytics to improve customer intelligence and ROI.
Online Marketing Manager, British Museum Company Ltd.
retail and ecommerce
Our Customers On — Ease of Use
We have started using the new Lyris HQ and so far it has been pretty awesome. With the new interface, we can edit multiple eblasts at the same time. We have found that this is especially useful when we are sending out a mass eblast. This makes our team more productive and saves time, as it decreases downloading time and the familiar browser-based interface is easy to use.
Web Management Manager, Sound Concepts
advertising and marketing

Lyris Email Marketing Solutions as Unique as Your Business

Email marketing software can add tremendous value to your company's marketing programs. Lyris gives you a choice of secure, flexible email marketing platforms: Lyris HQ in-the-cloud solution and Lyris ListManager (Lyris LM) on-premises software. Both provide automated email delivery, advanced segmentation and integrated social, mobile, search and analytics that help you deliver high performance and ROI. Learn More »