ListManager Release Notes

This page includes ongoing news about Lyris ListManager, including important revisions and fixes.  Please note that not all items listed below may be applicable to your particular situation.

February 13, 2009: ListManager 10.2

DomainKeys Identified Mail (DKIM)

Improve email campaign performance, build your online reputation and maintain trust with Internet Service Providers using DomainKeys Identified Mail. DKIM authentication technology has been added to Lyris ListManager as a standard feature, available at no extra cost.  Now you can benefit from email authentication advancements without engaging the support of your IT department.

Additional DKIM sub-features in ListManager 10.2 include:

• Multiple domain set-up authentication for each email campaign
• Easy generation and validation of configuration allows you to generate and confirm DKIM is set up properly within the ListManager interface
• Auto population of "From" domains used by previous mailings improves your efficiency and ensures you are authenticating the domains that you use in your email campaigns

What is DomainKeys?

By attaching a digital signature to outgoing email messages, DomainKeys tracks a message back to the sender's domain name and verifies that it's legitimate; it also confirms that no one has altered the message content.

How does it protect your sender reputation?

ISPs value DKIM in determining whether messages are valid, spam or forged messages that need to be discarded.  ISPs can exempt DKIM signed/authenticated messages from spoof detecting filters. This increases the speed of delivery of your email messages, providing easier access to recipient inboxes, which improves overall campaign performance.

More Deliverability Controls

• View at-a-glance deliverability results for recent mailings right on the home page, and easily drill down if you see any results that concern you.
• Re-organized Mail Overview Report provides more delivery information upfront for quick insight into campaign results, and the ability to drill down on delivery results for specific email addresses.

December 5th, 2008: ListManager 10.1 released

New Feature: Deliverability Dashboard

November 10, 2008: ListManager 10.0b released

A new patch has been developed for ListManager that includes resolutions for Daylight Saving’s changes, import/export, and list deletion issues. There were also issues concerning deliverability features that were fixed along with beginning support of Firefox 3. 

June 27th, 2008: ListManager 10.0 released

Major New Features

• MailStreams. The ability to group multiple IP addresses together to send out a mailing in parallel. This will result in an increased sending speed along with a safeguard if one IP is blocked by a domain, other IPs can continue to be used.  MailStreams can be assigned at the site, list, mailing, and segment levels.
• MailStream Optimization. The ability to easily associate a mailstream with a segment to allow for protection of high priority IP addresses. You can now vet newly acquired email addresses on different IPs than your mailings to high value recipients to help ensure high ROI to those members.
• Smart Bounce Processing.  There is now a deeper analysis of the SMTP response codes, so that invalid users are now placed on hold immediately for instance to alleviate aggravation to ISPs. We have included 9 new bounce categories to give you more information. For instance a new change is that a content block will no longer put a user on hold.
• Dynamic Block Reaction. The system dynamically adjusts connection limitation properties in real-time based on response codes from the ISP. It will also track the historical connection behavior for optimal number of connections for each ISP.

Minor Features and Changes

• Improved Feedback loops: Added Hotmail feedback loop support, now tracks by member id and which mailing they complained about.
• Detects and avoids ISP firewall blocks: System realizes it won’t make progress and stops attempting mailings.
• Security: True login sessions that can timeout.
• New DB library (OLEdb): More tolerant of network issues, can be configured for automatic database fail-over, and allows for larger data sizes.
• Removed 200 connection limit for incoming emails
• Revamped Complaint handling
• Updated FCK editor for support of Safari and Opera
• Removed support for Postgres & Solaris

September 11, 2007: ListManager 9.3 released

ListManager 9.3 New Features

• ListManager/ClickTracks integration: Users of ListManager and ClickTracks will have access to integrated data and analytics from both applications, enabling users to track subscriber behavior from the time a subscriber opens and clicks on links in an email to the subscriber’s behavior on the company’s website. As well, user segments based on web traffic analysis can be created in ClickTracks and then automatically populated into list manager for email targeting.
   
• New reporting filters and consolidated reports menu.  New filtering options allow for easier cross-list, cross-campaign, and date range reporting on key reports.

• Improved Help System.  New layout and search functionality provides quick access to information.
   
• Web server enhancements.  Ongoing stability and performance improvements ensure that ListManager’s speed and reliability is always leading the industry. 

Download ListManager 9.3

June 12, 2007: ListManager 9.2b Patch released

A new patch has been developed and integrated into ListManager. This patch resolves problems when list members are deleted while a mailing is in progress. It also clarifies some log messages and makes additional improvements to the report refresh process.

April 3 , 2007: ListManager 9.2a Patch released

A new patch has been developed and integrated into ListManager that resolves a problem with a reports refresh process experienced by some MS SQL Server customers after upgrading to 9.2 and restarting.

February 7, 2007: ListManager 9.2 released

ListManager 9.2 New Features

• Template and Content Builder

  Two new toolsets give users the ability to upload, create, and edit templates, develop and edit content, and manipulate images. Includes WYSIWYG content editing.

• Image Library

  View and upload their images from the library. Catalog images into folders and view as thumbnails or full size previews. Drag-n-drop interface for adding images to content.

• New HTML Editor

  The new HTML editor is accessible via the primary template, content, and mailing creation screens, and launched in the template editing window.

• Enhanced Reporting

  The Dashboard now provides trend data and the ability to compare mailings within a site, list, or campaign. The Mailing Overview and the Dashboard each have the ability to drill-down and view supporting data. Both screens also have a new graphics package with improved information and a more concise and intuitive layout of data.

  The new Mailing Overview report can be accessed from the Home screen and the existing menu link. Date range and mailing type filters have been added to the Tracking Summary, Delivery Table, and All Outgoing Mailings reports. Users can use these to narrow their report selections.

• Support For Domain Keys

  ListManager 9.2 now supports Domain Keys and allows administrators to configure their settings at a site or list level.

• Advanced Message Throttling

  To optimize email delivery, we have added a throttling control mechanism to ListManager. On a per destination basis, users can set limits to the number of messages delivered per connection and the number of connections that should be made per hour.

January 17, 2007: Beta Version 9.2 released

ListManager 9.2 New Features

• Image Library
  Easily view and upload their images from an image  library. Catalog images in custom folders and view as thumbnails or full size previews. Use a drag and drop interface to add images to content.
• Content and Template Creation Tools
  A simplified user interface for greater ability to create and work with templates, develop and edit content, and manipulate images. The new features include:
  • Upload your own HTML for use as a custom template
  • Lock template regions as editable or non-editable
  • WYSIWYG content editing
• New and Improved HTML Editor
  The new HTML editor will be available as part of the primary template, content, and mailing creation screens, as well as launched as part of the template editing window.
• Enhanced Reporting
  The Mailing Overview and the Dashboard have a new graphics package with improved information and a more concise and intuitive layout of data.
  
  The new Mailing Overview report can be accessed from the Home screen and the existing menu link. The Dashboard now provides trend data and the ability to compare mailings within a site, list, or campaign. Each chart also includes the ability to drill-down and view supporting data.
  
  Date range and mailing type filters have been added to the Tracking Summary, Delivery Table, and All Outgoing Mailings reports. Users can use these to narrow their report selections.
• Support For Domain Keys
  ListManager 9.2 now supports Domain Keys and allows administrators to configure their settings at a site or list level.
• Advanced Message Throttling
  To optimize email delivery, we have added a throttling control mechanism to ListManager. On a per destination basis, users can set limits to the number of messages delivered per connection and the number of connections that should be made per hour.

January 2, 2007: Version 9.1a released

• Fixed use of merge tags in From: header
• Various performance fixes for Postgres database
• Fixed MRI search issue with show more/show less function

Note: large databases containing many members and completedrecips records (millions) will see longer upgrade times (30 minutes, for our performance database) due to the creation of some new indexes for certain performance fixes.

September 11 , 2006: Version 9.1 released

ListManager 9.1 New Features

• Indexing for large lists: On pages with long lists of entries (e.g. the comprehensive list of lists or list administrators, or when working with segments), an alphabetical index will be available at the top of the viewtable to assist in navigating the list of entries shown. By clicking on a letter, only list entries starting with that letter will display, helping users to more easily find the entry they're looking for.
• 1.2 Map Report of Mailing: ListManager now offers a Map Report, showing geographically where your e-mails are being sent throughout the U.S. Powered by YahooMaps, the Map Report will display a map of the country and for each state, will provide statistics on how the recipients in that state responded to your mailing (i.e. opens, clicks, etc.). Requires "add member columns" capability.

June 29 , 2006: Version 9.0b released

This release contains minor fixes:

• Released API v1.5 beta
• Added ToolTip Help Hints on the Homepage
• Fixed the Clickstream report

June 14 , 2006: Version 9.0a released

This release contains minor fixes:

• Fixed minor suppression list issues.
• Working with foreign character sets has been improved.
• Typos about Company Info and various interface irregularities have been addressed.

May 3rd, 2006: Version 9.0 released

This release contains the following features:

• New Look and Feel: The interface has been updated to a more contemporary design.

• Improved Navigation : The new left Navigation Bar makes it faster and easier to move through the program. Click a command on the Navigation Bar, and then navigate to the feature you want.

• Improved Split Testing: ListManager now has improved split-testing capabilities, including randomly generated test segments, concurrent sending of test emails, comparative reporting, and wizard-driven functionality for creating and running your tests.

• Report Dashboard: The Report Dashboard gives you an overview of your most recent mailings: resulting metric trends, the “health” of your membership (percent that opened your email, clickthrough percentage, how many new members, how many unsubscribes, etc.), which mailings generated the most purchases, and server and ISP performance.

• Improved Mail Queue

• Microsoft SQL Server 2005 now fully supported

April 26, 2006: Version 9.0 Beta released

ListManager 9.0 Beta includes the following new features:

• New Look and Feel: The interface has been updated to a more contemporary design.

• Improved Navigation : The new left Navigation Bar makes it faster and easier to move through the program. Click a command on the Navigation Bar, and then navigate to the feature you want.

• Improved Split Testing: ListManager now has improved split-testing capabilities, including randomly generated test segments, concurrent sending of test emails, comparative reporting, and wizard-driven functionality for creating and running your tests.

• Report Dashboard: The Report Dashboard gives you an overview of your most recent mailings: resulting metric trends, the “health” of your membership (percent that opened your email, clickthrough percentage, how many new members, how many unsubscribes, etc.), which mailings generated the most purchases, and server and ISP performance.

• Improved Mail Queue

• Microsoft SQL Server 2005 now fully supported

For Beta Release, we have a short list of known issues to alert you to. These are currently being rectified.

• Selection boxes for Rich Reports sometimes freeze in FireFox.
• Some pages may not load correctly. If you see this occurring, refresh the screen.
• The submenus of the left Navigation bar may not open or collapse correctly. If this happens, repeat your selection sequence until the correct behavior occurs.
• The Report Dashboard formatting needs some minor fixes.

February 13 , 2006: Version 8.95a released

This release contains minor fixes:

• Subscribe forms will not accept password entries containing white space.
• When upgrading from 8.9 or earlier, the default email headers and footers will be converted to HTML without using quoted printable encoding.
• Intermittent reporting problems with ListManager and EmailAdvisor integration have been eliminated.