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Lyris offers online marketing solutions for email deliverability, PPC, Analytics, Content and other online marketing needs. Get more value from the Lyris Solutions

Online & Email Marketing Service Packages

Leverage our expertise and grow your online marketing programs with ease

We want you to get the most possible value from our Lyris HQ online marketing software. More importantly, we want you to get great results from your online marketing programs.

That's why we put together service packages with everything you need to drive online marketing ROI and achieve long-term success. Account management ... premium technical support ... online marketing classes ... professional services. Just pick the package that's right for you.

  Basic Essential Comprehensive Comprehensive Plus
Account Management        
Account Review Calls First 30 Days Monthly Twice a Month Weekly
Account Manager    Blue Checkmark Icon Blue Checkmark Icon Blue Checkmark Icon
Email Marketing Program Launch & Recommendations   First 30 Days  Blue Checkmark Icon Blue Checkmark Icon
Monthly Campaign Review   First 30 Days Blue Checkmark Icon  Blue Checkmark Icon
High Level Campaign Guidance       Blue Checkmark Icon 
Dedicated Account Manager        Blue Checkmark Icon
Customer Support        
Phone Support 6 am - 6 pm M-F Pacific Time 6 am - 6 pm M-F Pacific Time 6 am - 6 pm M-F Pacific Time 6 am - 6 pm M-F Pacific Time
Phone Response Time Best Effort
within 8 hours
1 hour SLA 30 min SLA 5 min SLA
Critical Issue Phone Support 7x24 7x24 7x24 7x24
Self-Serve Portal  Blue Checkmark Icon Blue Checkmark Icon Blue Checkmark Icon Blue Checkmark Icon
Web Response Within 3 Business Days Within 3 Business Days Within 2 Business Days Within 1 Business Day
Training        
Access to E-Learning Library  Blue Checkmark Icon Blue Checkmark Icon Blue Checkmark Icon Blue Checkmark Icon
Basic Group Sessions     Blue Checkmark Icon Blue Checkmark Icon
Professional Services        
Professional and Consulting Services     2 hours per month
can be credited toward
the Lyris HQ Fast Start Program
and other Professional Service
Engagements
4 hours per month
can be credited toward
Lyris HQ Fast Start and other
Professional Service
Engagements
*The above packages are for users of Lyris HQ and hosted solutions only.
 
Lyris also offers a variety of services for users of our online marketing technology solutions. Please contact your Lyris sales representative for more information.


 

Online Marketing from Lyris: Simplify. Unify. ROI.

What happens when an established online marketing company reinvents email marketing for Web 2.0 and beyond? You get a simplified, unified set of email marketing tools that takes email marketing campaigns to the next level. Now you can manage email marketing campaigns, improve email deliverability and review ROI performance from one integrated, hosted email marketing solution. Save time, stretch your marketing budget and have more to show for your online marketing spend.
» Learn more about email marketing