Our customer success team is at your service, ready to define and implement programs that are aligned with your company's strategic priorities and that deliver measurable return on marketing investment. Whether you're trying to implement a multi-channel digital marketing strategy, benchmark your performance against industry best practices, coordinate social and mobile messaging, improve deliverability or learn how to use advanced features of the Lyris platform, our experts provide the guidance to help you achieve best-in-class, data-driven digital marketing.
Implementation Services. A Client Implementation Manager will work with you closely to make sure you experience a seamless transition as you deploy your first multi-channel marking campaigns on the Lyris ONE platform. Throughout the implementation they will provide business process consulting, project management, technical and digital marketing expertise.
Deliverability Services. Our Deliverability experts work to ensure your emails are successfully delivered to your customers. They will research and advise on deliverability challenges, manage relationships with ISPs so you don’t have to and investigate and address other unforeseen variables that may impact your email deliverability. Daily monitoring of metrics will ensure that you are made aware of any deliverability issues in real time. Learn More >
Technical Services. Our team of engineers can work with you to assess your existing environment and provide recommendations for enterprise data management and system integration. You can leverage their years of Lyris product experience to build your integration solutions, custom reports, and meet your custom development needs. Learn More >
Campaign & Creative Services. From start to finish our Campaign Managers will work with you to help you plan, create, test and send your marketing campaigns. This service also includes in-depth campaign optimization and recommendations. Creative Services will create visually compelling campaigns that will deliver meaningful engagement, and leave a lasting impression amongst the email clutter in your customer’s inbox.Learn More >
Strategic Consulting Services. brings together expertise from multiple industries and companies and can work with you to analyze, benchmark, build and measure a results-oriented, strategic plan that will leverage marketing best-practices and industry thought leadership to increase the value of your digital marketing programs. Learn More >
Customer Success Management. Your Customer Success Manager will be your key point of contact for your Lyris relationship. Customer Success Managers have a deep knowledge of digital marketing and use their passion for the practice to guide you through the process of defining your business needs and marketing goals. This one-on-one relationship will help you continuously review your digital marketing plans and achieve overall campaign success.Learn More >
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